Reporting Repairs
The quickest and easiest way to report non-emergency repairs is to contact our Repairs and Maintenance Officer.
Call, 07436 356 449 (Mon-Fri 9am-5pm)
You can also report repairs by email to: property.services@urc.org.uk
Is it an emergency?
For all out of hours and emergency repairs contact Service Solutions Direct.
Call, 01772 289 499
For Worcester Bosch Boiler Breakdowns only
Call, 0330 123 9339.
They will confirm if your boiler is covered under their warranty. If it isn’t please contact Service Solutions Direct for further support.
Our Service Standards
To be clear on what you can expect from us, the Repairs and Maintenance Policy, in our Asset Management Handbook, sets out clear standards on how quickly a repair should be done. You can read this in detail on our website www.rmhs.org.uk
If you would like a printed copy of the Asset Management Handbook or, have any questions, call us on 07436 356 449 or email propertyservices@urc.org.uk
